This information will be sent to the UR department for clinical review. They will contact you with a precertification number and to request additional information if necessary.
If you are submitting this on a weekend or holiday and our member is medically cleared by the doctor for transfer to a Skilled Nursing Facility or Acute Rehab, please proceed with the transfer. We will review the clinical documentation the next business day.
Please ensure all submissions meet precertification requirements to avoid delays or a non-response.
Important Note regarding Chemo/Radiation:
Please be advised that the typical turnaround time for review for chemo and/or radiation treatments can be upwards of 30 days and often require different levels of review while in Case Management. Failure to submit information in a timely manner will result in a delay of authorization. Chemo and radiation treatment cannot and will not be authorized within 24 to 48 hours.